IJRE – Volume 2 Issue 3 Paper 4


Author’s Name : J Kalaiyarasan | N Monisha | K Poornima | M Prabhakaran | S Anitha

Volume 02 Issue 03  Year 2015  ISSN No:  2349-252X  Page no:  14 – 18


Abstract -Time and security are the most precious things to everyone in current scenario. Now day’s customer wants to wait in queue for a long time to have their customer services in places like banks, hospitals. The Queue management system is the existing system which makes the customers to lose their patience sometimes like at the time of emergency cases which shows the inefficient customer service. The proposed system helps to save the waiting time for getting token as well as for verification process using LabVIEW. The goal of the project is to reduce the crowd and waiting time for verification process by eliminating challan filling process. As a result token is received through mobile phones along with the date, time and barcode. Here the verification process is done automatically after sending the corresponding customer’s details with the help of main database stored in the server. The stored database is accessed by LabVIEW to display the details of the respective customer. In addition to verification process, it also provides an authentication scheme using LabVIEW 13.0 version (32 bit) by comparing the data which is stored in database. The authentication scheme like iris recognition is obtained and verified within few seconds and barcode verification is also done at the time of entering into the counter. After the completion of verification process, the transaction is done. It has many advantages like quick access, more securable, low cost implementation, better customer satisfaction delivery system compared with other systems.

Keywords –LabVIEW database, Iris recognition, Image authentication scheme, Queue management system